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Online you shop longer than 8 till 6, that’s why our service is, too

Got any questions, need help or send love?

Hit us up with any question about your order.

We’re ready to help you seven days a week! On this page, with live chat or social media from 09:00-22:00.

For the fastest response read FAQ

The quickest answer to your questions you get here below:

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Let's get in touch

Get in touch!

Do you have any questions? Please do not hesitate to contact us directly. If we are offline you can send us a message on the right. Our team will come back to you within a matter of hours to help you.

! Do not forget to send a subject and as much specific information as possible, such as order number, invoice number et. etc. if you have those. So that we can help you faster!

Live chat

For direct respond to your question? Ask your question directly with live chat right here below on the site ↘ or click here! Live chat: monday till saturday from 09:00-22:00 / 9am till 10 pm and sunday from 12:00 till 17:00.

*With many questioners it may take some time until someone gives you an answer, sorry for the inconvenience


Or with social media

@thalooti, @thalootihelpme, #thalootihelpme we can help! Mention @thalootihelpme or use the hashtag #thalootiHelpMe to ask general questions, or to get specific information about your order. You can also follow us at @thalooti for daily updates!

Facebook: Like our thalooti Facebook page to send us a private message with your question or concern. We’ll get back to you as soon as possible!

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